Chrome River

When Cash (Control) is King: Is Your Accounts Payable Strategy Optimised for a COVID-19 World?

by Ryan Plutnicki

When Cash (Control) is King: Is Your Accounts Payable Strategy Optimised for a COVID-19 World?

The dramatic economic shift caused by COVID-19 has led to a sudden need for finance and AP teams to reassess vendor payment strategies, in order to optimise cash reserves. How can organisations ensure that they have the visibility needed to make these critical decisions?

COVID-19: We’ll Continue to be Here for You

by Eric Friedrichsen

COVID-19: We’ll Continue to be Here for You

Statement from Emburse CEO, Eric Freidrichsen, regarding our measures to prevent any service disruption during the coronavirus outbreak.

Welcome to Emburse!

by Eric Friedrichsen

Welcome to Emburse!

Today sees the launch of Emburse, a new global expense management and accounts payable automation company. Emburse's new CEO, Eric Friedrichsen, talks about his vision for the organisation.

Five Key Questions to Ask on Your Expense Management Solution RFP

by Barbara Doane

Five Key Questions to Ask on Your Expense Management Solution RFP

Organising your expense management software RFP can be a daunting task. Start with these five questions on global capabilties, mobile features, user experience, pricing and support. Then dive deep with our free RFP template.

IDC Recognizes Chrome River as a Leader in Enterprise Expense Management

by Tim Wheatcroft

IDC Recognizes Chrome River as a Leader in Enterprise Expense Management

We're honoured to announce that Chrome River has again been recognised by leading global technology analyst IDC as a Leader in the 2019 IDC MarketScape for Worldwide SaaS and Cloud-Enabled Enterprise Travel and Expense Management Software

Getting Your Users in Peak Form with Chrome River Training Camp

by Heather Peterson

Getting Your Users in Peak Form with Chrome River Training Camp

Making our users’ lives easier has been part of Chrome River’s DNA since day one. Today, we're taking that philosophy a step further with the launch of Chrome River Training Camp, offering free, unlimited training for all users.

Tackling the Challenge of German Per Diems

by Barbara Doane

Tackling the Challenge of German Per Diems

German per diems may not suddenly spring to mind as a critical business issue for global organisations. However, if you work in the world of corporate travel, expense or accounting, it can be a major source of angst. Thankfully, help is at hand.

Readying your T&E Program for the Next Decade

by Tim Wheatcroft

Readying your T&E Program for the Next Decade

We're now less than 90 days away from the end of not just the year, but the decade. Is your T&E program future-ready and prepared for the next era of business and travel?

Becoming Future-Ready: CASCADE 2019 Recap

by Eric White

Becoming Future-Ready: CASCADE 2019 Recap

We’ve just about caught our breath following another excellent CASCADE conference. This year’s event was the biggest yet. More than 500 customers, partners, future customers and industry analysts joined us for three packed days at the fantastic Beverly Hilton hotel. Eric White, Chrome River general manager, offers his perspectives on the event.

Why Does Expense Automation Make Life So Easy?

by Tim Wheatcroft

Why Does Expense Automation Make Life So Easy?

We recently showed why manual expenses are so inefficient to submit, approve and process, and how this can dramatically slow down the reimbursement process. You may be wondering how this process improves with an automated solution. Follow the path of an automated expense claim and you'll see how a streamlined, automated process benefits everyone in the company.

10 Things to Look for on Your Expense Management Shortlist (And Why Chrome River Needs to Be on It)

by Barbara Doane

10 Things to Look for on Your Expense Management Shortlist (And Why Chrome River Needs to Be on It)

Your old expense processes simply don’t support your organisation’s existing needs, so you’ve decided that it’s time to search for a new expense management solution. Whether it’s finally moving from soul-crushing spreadsheets, or freeing your company from the shackles of a clunky old system, you need to be sure that the solution will support your organisation’s needs today and for years into the future. Here are 10 key reasons why Chrome River needs to be on your shortlist:

Three Questions to Ask About End-User Support

by Tim Wheatcroft

Three Questions to Ask About End-User Support

A common question in cloud software RFPs is how end-user support is handled. For some vendors, support is outsourced to a third-party vendor/call centre. Other vendors handle it with their in-house customer support team. A third option is for the customer’s internal team to offer direct support to their teams. Here are three things you should consider to find out which approach would work best for you.

Future-Ready with Chrome River – Announcing our 2019 CASCADE Conference

by Barbara Doane

Future-Ready with Chrome River – Announcing our 2019 CASCADE Conference

CASCADE, our renowned customer conference, is now open for registration. See where this year's conference will be held, what to look forward to, and how to register.

ICYMI: Last Year’s 10 Most Popular Blogs

by Tim Wheatcroft

ICYMI: Last Year’s 10 Most Popular Blogs

Worried that you may have missed out on some of our blog posts? Fear not - we've compiled a list of the 10 most-read blog posts in 2018. See what your peers thought were the most pressing topics of the year.

2018: Year in Review

by Alan Rich

2018: Year in Review

Chrome River has just closed an incredibly successful 2018. In this blog, CEO and Co-founder, Alan Rich, looks back over some of the more notable moments of the year.

7 Magnificent Reasons Why Technology Leaders Choose Chrome River

by Julie Roy

7 Magnificent Reasons Why Technology Leaders Choose Chrome River

We’re proud to support our 800+ customers in their goal of controlling employee expense costs and streamlining invoice and expense approvals. However, we’re particularly excited that an ever-growing number of global technology leaders have chosen Chrome River as their expense management technology provider. Here are seven of the reasons they trust Chrome River.

Why Navigating your Expense System Migration to Chrome River is Smooth Sailing

by Christina Gruen

Why Navigating your Expense System Migration to Chrome River is Smooth Sailing

Navigating change is critical to the successful adoption of a new software solution. However many organisations stumble as they attempt to reap the benefits of a new solution because they get stuck during the changeover to a new offering. Here's how Chrome River enables our customers to avoid this.

Why Happy Teams Lead to Happy Customers

by Sandra Ju

Why Happy Teams Lead to Happy Customers

We're honored to have been listed as one of the 25 Best Places to Work in LA. Find out why, and see how you could be part of our rapidly-growing global team.

A Decade of Innovation: Looking Back at the First 10 Years of Chrome River EXPENSE

by Alan Rich

A Decade of Innovation: Looking Back at the First 10 Years of Chrome River EXPENSE

April 27, 2018 marks the 10th anniversary of Chrome River EXPENSE going live. Alan Rich, Chrome River's CEO and co-founder, looks back at the past decade and how far the company has come.

IDC Rates Chrome River as an Expense Management Leader

by Tim Wheatcroft

IDC Rates Chrome River as an Expense Management Leader

We’re delighted to have been listed by respected technology analyst firm IDC as a “Leader” in its Travel and Expense MarketScape, validating our position in the global expense management industry.

Chrome River Hits New Global Expense Milestone with Launch of 31st Language

by Tim Wheatcroft

Chrome River Hits New Global Expense Milestone with Launch of 31st Language

Chrome River adds to its global expense management capabilities with yet more languages, so even more of our users in over 115 countries worldwide can now submit their expenses in their native language.

Why UX is a Critical Factor for a Successful Software Deployment

by Jim Whitmore

Why UX is a Critical Factor for a Successful Software Deployment

Any investment that a company makes in a new product or solution can only deliver its intended benefits if it's used - and embraced - across the organisation. While reluctant employees can avoid having to use some software solutions, when it comes to tools such as expense reporting, there isn’t really an option to sidestep it. However, this doesn’t mean that an optimal user experience needs to be an afterthought in the software review process.

Chrome River and Lyft Launch Integration for Even Easier Business Rides

by Tim Wheatcroft

Chrome River and Lyft Launch Integration for Even Easier Business Rides

Chrome River and Lyft are making it even easier for business travellers to create expense claims.

Chrome River in 2016: a Retrospective

by Alan Rich

Chrome River in 2016: a Retrospective

Now that the dust has settled on 2016 and we’re full speed ahead in 2017, Chrome River's CEO and co-founder, Alan Rich, looks back over the company's many achievements over the past year.

Congratulations Cindy Heston – 2016 Business Travel Hall of Fame Inductee

by Anne Becknell

Congratulations Cindy Heston – 2016 Business Travel Hall of Fame Inductee

We're thrilled to learn that Cindy Heston, director of travel and events at Chrome River customer, Anthem, has been honored as a 2016 inductee into the Business Travel Hall of Fame.

Continuing our Strong Growth

by Tim Wheatcroft

Continuing our Strong Growth

Working for a fast-paced organisation such as Chrome River, it can sometimes be that case that we’re all so focused on our own roles in ensuring the success of our customers and the company, that we forget to look back and see how far we’ve come.

Our new Los Angeles Headquarters - Welcome to The River

by Aviva Kram

Our new Los Angeles Headquarters - Welcome to The River

Take a peek inside Chrome River's shiny (literally) new office on Los Angeles' historic Miracle Mile.

How to Make the Business Case for an Expense Management System

How to Make the Business Case for an Expense Management System

Fifty-four percent of respondents to the recent GBTA / American Express Traveller Sentiment Survey said that they submit their expenses electronically. While the adoption of expense claim automation solutions is at a record level, it still highlights that nearly half of all business travellers are forced to stuff their pockets, wallets and briefcases with receipts, which they then have to staple to sheets of paper and mail to accounting departments, along with a printed spreadsheet that needs to be typed up with every detail of every item.

Myth vs. Reality in Expense Management Solutions

by Dave Terry

Myth vs. Reality in Expense Management Solutions

You may possibly have noticed that there’s an election taking place in a couple of months. One of the time-honored tactics used by politicians from all sides is to throw out facts or statistics about your opponent, which may or may not have any basis in fact.

What Exactly is a “Chrome River?” How we got our Name

by Tim Wheatcroft

What Exactly is a “Chrome River?” How we got our Name

When I look at tech company names, I often wonder how they came about. While some companies have some pretty interesting / cool backstories, there are others who make you wonder if they just used a random name generator.

Welcoming MERCURY

by Alan Rich

Welcoming MERCURY

Those of you with a keen knowledge of Roman mythology will know Mercury was the god of financial gain, and travellers (among other things). This is really quite fitting given that today we unveil Chrome River MERCURY, which delivers a completely new experience in corporate expense management, making your travel smoother, and speeding up your expense processing.

In Memoriam – Harvey Rich

by Dave Terry

In Memoriam – Harvey Rich

On behalf of the entire team here at Chrome River, it’s with great sadness that I announce the passing of Harvey Rich.

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Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care. Sally Abella, Director of Corporate Travel Harman International
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic. Ben Zastrow Zelle